We're open on Monday from 10.30am - you can call us on 0800 524 4153
Or if you prefer - you can pick a time for us to call you
Privacy Policy
Netbasic makes a commitment to protecting your privacy and promises only to use information collected about you in accordance with the Data Protection Act 1998 and the European Directive on Privacy and Electronic Communications (2002/58/EC).
This privacy policy covers Protected.co.uk which is operated by Netbasic Limited.
If you have questions regarding our policies please contact us by emailing customerservice@protected.co.uk
Website
When you register with our website, we may ask you for certain information and you may submit personal data to Netbasic (for example your name, phone number, postal address, email address, contact and certain financial information). We may also record which products you are interested in and which links you pursue as well as customer traffic patterns and site use. This information will be kept securely in accordance with our internal security policy and may be used to:
- process your Application with the broker;
- enable us to contact you regarding your enquiry
- provide you with an up to date, efficient, and reliable service;
Third party providers using the site may access traffic usage patterns but your personal use or information will not be identifiable unless it is with specific regard to an Application.
We use unique tracking codes and referral information in order to identify whether or not you were introduced to us by an affiliate and another web site or search engine.
Telephone
From time to time we monitor and record telephone calls for training purposes, our mutual protection and to improve the services we provide.
Consent
By submitting your data you agree to the usage outlined in this Privacy Policy.
By submitting data on behalf of another individual, you agree that you have obtained their consent to do so, and that they agree with the usage outlined in this Privacy Policy.
You undertake that all information that you provide is accurate and current.
We will never collect sensitive information about you without your explicit consent. An example of sensitive information would be your religion or a medical condition.
Netbasic will share this data with the requested broker and also other reputable companies both within and outside the European Union who, together with Netbasic or not, may use the information or parts of it to occasionally notify you about Netbasic events or related activities that you may find useful.
If you do not want Netbasic to collect or process your personal data, please do not submit it.
Marketing and email
Netbasic Ltd or one of their trading names (Protected or Protected.co.uk) will use your contact details that you provided on this website to notify you about features and/or events or related activities that you may find useful.
Netbasic may send this to you direct or use a third party company to send these emails on their behalf.
If you do not want to receive these notifications, please email us at unsubscribe@protected.co.uk
Or write to us at the following address:
Netbasic Limited
9 Funtley Court
Funtley Hill
Fareham
Hants
PO16 7UY
Or telephone us on 01329 820 865
We will then suppress your email address from future marketing activities.
Please note this can take a few working days for the request to be actioned.

