Privacy Policy

Netbasic makes a commitment to protecting your privacy and promises only to use information collected about you in accordance with the Data Protection Act 1998 and the European Directive on Privacy and Electronic Communications (2002/58/EC).

This privacy policy covers Protected.co.uk which is operated by Netbasic Limited.

If you have questions regarding our policies please contact us by emailing customerservice@protected.co.uk

Website

When you register with our website, we may ask you for certain information and you may submit personal data to Netbasic (for example your name, phone number, postal address, email address, contact and certain financial information). We may also record which products you are interested in and which links you pursue as well as customer traffic patterns and site use. This information will be kept securely in accordance with our internal security policy and may be used to:

  • process your Application with the broker;
  • enable us to contact you regarding your enquiry
  • provide you with an up to date, efficient, and reliable service;

Third party providers using the site may access traffic usage patterns but your personal use or information will not be identifiable unless it is with specific regard to an Application.

We use unique tracking codes and referral information in order to identify whether or not you were introduced to us by an affiliate and another web site or search engine.

Cookies

Cookies are a means by which information relating to your Internet activity (such as whether you have visited a Netbasic website before) is recorded on your hard drive. This information may be used to improve Netbasic websites and the products and services available to you.

If you do not wish for us to use cookies when you use this site please adjust your Internet browser settings to not accept cookies. Your computer's help file should tell you how to do this. Alternatively visit www.dma.org.uk for information on how to do this.

If you set your web browser not to allow cookies, parts of our web site systems that require cookies to be enabled may not operate to their full potential.

Telephone

From time to time we monitor and record telephone calls for training purposes, our mutual protection and to improve the services we provide.

Marketing and email

Netbasic Ltd or one of their trading names (Protected or Protected.co.uk) will use your contact details that you provided on this website to notify you about features and/or events or related activities that you may find useful.

Netbasic may send this to you direct or use a third party company to send these emails on their behalf.

If you do not want to receive these notifications, please email us at unsubscribe@protected.co.uk

Or write to us at the following address:

Netbasic Limited
9 Funtley Court
Funtley Hill
Fareham
Hants
PO16 7UY

Or telephone us on 01329 820 865

We will then suppress your email address from future marketing activities.

Please note this can take a few working days for the request to be actioned.