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Frequently Asked Questions
We've written helpful guides to answer any questions you may have about life insurance.
About life insurance
- What is life insurance?
- Why do I need life insurance?
- What is level term life insurance?
- What is decreasing term life insurance?
- What is terminal illness cover?
- What is critical illness cover?
- What is serious illness cover?
- What are guaranteed premiums?
Choosing your life insurance
- How much life insurance do I need?
- How long should I take life insurance for?
- Which life insurance provider should I choose?
- What are the next steps?
Life insurance extras
- What does putting a policy in trust mean?
- I have life insurance through my employer - is that enough?
- Can life cover be increased at a later date?
Protected.co.uk
Still can't find what you're looking for?
If you can't find what you're looking for on our site you can talk to us over the phone by calling 0800 524 4153 and we'll be happy to answer all your questions on life insurance.
What is Critical Illness Cover?
Critical illness cover is used to insure yourself against a variety of critical illnesses covered by your policy.
The importance of critical illness cover
Many people take out critical illness cover with their life insurance policy, but it can also be purchased as a standalone product.
Critical illness cover can be taken out to protect your family and cover your income should you be unable to work due to a critical illness. You can use critical illness cover to pay off your mortgage or any other debts.
In the event that you were to suffer from a critical illness that is covered under your policy, you would receive a lump sum.
Conditions covered
Critical illness insurance will cover a number of different conditions under the policy, the insurers we use cover between 30 to 46 conditions, however there are many other insurers who will cover less, so when buying a critical illness policy always check how many conditions the insurer will cover.
Although the conditions covered will vary between insurers, they will all cover:
- Heart attacks
- Strokes
- Cancer
Claiming a critical illness pay-out
The illness you are claiming for must meet the definition of your policy to be approved. For example: if you were diagnosed with a very low level of cancer where it is contained in one cell and is unlikely to spread, you may not be covered.
The critical illness policy should pay out if the cancer has spread to the surrounding cells. It is important to remember that critical illness life cover will only pay out when the illness becomes critical.
The Association of British Insurers (ABI) ensure that every insurers' policy definitions meet their criteria which means that the policy is easy to understand and will guarantee to pay out as long as you get the illness to the specified severity.
Critical illness cover from our insurers
We provide quotes from 10 of the top UK life insurance providers, based on their claims statistics and the level of cover that they provide for their critical illness life insurance. Most of the insurers we use have paid out over 90% of critical illness cases and many have a 5 Star Defaqto Rating because of the cover they provide.

