If you can't find what you're looking for on our site you can talk to us over the phone by calling 0800 524 4153 and we'll be happy to answer all your questions on life insurance.

Is there anything that might stop the policy paying out?

All the insurers that we use have really high pay-out rates and pride themselves on ensuring that their customers are treated fairly and their policy definitions are adhered to.

Starting your policy

As a customer when you are taking out a policy, all the insurers ask is that you disclose any information that you think may affect a pay-out. At Protected our online application process and our administration team both ensure that all of the questions are answered correctly and do everything they can to help you.

Exclusions

Life Insurance is a very simple policy; there are a couple of exclusions, such as alcohol or drug abuse. Terminal Illness is also included free of charge with the policy, some insurers however, won't pay out in the last 12 or 18 months of the policy.

Critical Illness Cover does have more policy definitions than life insurance so it is worth checking the different criteria on each policy to ensure you are getting the right level of cover.

Speak to one of our Life Insurance Experts to find out more about the life policies available to you.

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